Westlake Self Storage

• Is self storage expensive?
  No, self storage—as compared with most other forms of rental space—is relatively inexpensive. We have many different sizes to choose from ranging from as small as a walk-in closet to as large as an oversized garage, so it's easy to work the cost within your budget. When selecting a storage space, price is determined by size. Remember a small efficiently packed unit will be more economical than a larger poorly arranged unit.
• How long can I store for?
  Our minimum charge is only one month. After that your rental period is month to month, for as long or as short a time as you need.
• What about insurance on my possessions?
  We suggest you carry insurance on your stored items as we do not. For peace of mind you should insure the property in your storage unit just as you would in your own home, office or business. For your convenience, we have information available in our office for an optional insurance plan. You may contact them directly through their toll free number. But first you may wish to check with your current insurance carrier as your possessions may already be covered off premises through your present policy.
  
  Read more about whether you need Self Storage Tenant Insurance on our Insurance page.
• When can I access my unit?
  You may enter your unit 7 (seven) days a week including holidays - from 6 a.m. to 11 p.m. If you require extended hours, just let us know and extended hours can be easily arranged.
• Who else has access to my unit?
  Once you are assigned a unit, you store it, you lock it and you keep the key. In addition, you will be assigned a personalized gate access code in order to operate our electronic gate system. Therefore, only those whom you wish to have access to your unit.
• What do you mean by "Climate Control"?
  Some units are located in insulated buildings that have the temperature maintained between 60 and 80 year round. This is an ideal environment for temperature sensitive items or your own comfort.
• What is a "Resident Management Team"?
  We not only work here; we live here! That makes our facility more secure.
• Do you accept credit cards?
  Yes, we accept many major credit cards, both in our lobby and online. For online payments, see our Make a Payment page.
• Can you charge my credit card automatically?
  Yes, this is now a feature of our online payment system for Visa, MasterCard, and Discover. Please follow the instructions on the Make a Payment page, and you will be able to setup an AutoPay. The online payment system is easy to use and saves you time.
  
  If you would like to setup an automatic rent payment over the phone, you must complete the Authorization to Charge form (download as an Adobe PDF). This form may be delivered in person, faxed to us at 301-638-3490 or mailed to us at 7010 St. Florian Dr Waldorf, MD 20603.
• What do I do when I am ready to move out?
  We kindly ask you to provide fifteen days notice to the Site Manager before vacating your unit. Please fill out the Notice of Vacate form (download as an Adobe PDF) and deliver it to us. You can also fax it to us at 301-638-3490 or mail it to us at 7010 St. Florian Dr Waldorf, MD 20603. You must not have an outstanding balance in order to vacate.
• What if I change my mailing address?
  We ask that you keep your mailing address up to date, per the rental agreement. Please complete and sign the Notice of Change of Address form (download as an Adobe PDF) and deliver it to us. You can also fax it to us at 301-638-3490 or mail it to us at 7010 St. Florian Dr Waldorf, MD 20603.
• How do I open your downloadable forms?
  Our forms require software capable of opening Adobe PDF files. You can download the free software Adobe Reader quickly and easily from http://get.adobe.com/reader/.

Please contact us for more information.